TRAINING TIPS
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Timing is key when asking for a testimonial. Ask new clients within a few weeks of making their purchase or transaction. For past clients make sure this isn’t the first time they are hearing from you if it’s been a while. Send them some value before you ask. -
When asking for a video as a reply be specific in what you want in their answer. A general ask typically won’t be answered. Ask, “Would you answer the following question? What about my services did you enjoy most?” -
If you want online reviews supply the link in the email body and provide any detail specific to that review. (i.e. “with Google reviews make sure you log into your google account before leaving the review”).
REAL ESTATE
Video Testimonial Request
SUGGESTED SCRIPT:
“Hi (names). (Name) here. I hope you and your family are doing well. One quick request for you. I wondered if you could click the link below, go online, and give me a quick testimonial. My business is built around happy customers and I would value your testimonial on the website. I have a goal to get (number) testimonials up on the website. I would love if you were one of them. Click five stars if you believe I deserve five stars. If I can ever do anything for you (name) please let me know and hopefully we’ll talk soon. Thanks.”
READY TO GET STARTED?
