BombBomb, always looking to build relationships, reached out and asked our customers for stories. Here’s a great one we titled “Now They Watch Me”.
At BombBomb, we’re serious about customer service. We track response times and customer satisfaction (currently at 28 minutes and 99%, respectively) as closely as we track trial conversion and revenue growth. Great service is always the right play for customer retention, employee retention, positive word of mouth, and so much more (Service Profit Chain). Continue reading